The feature reflects feedback from people with cognitive disabilities and their trusted supporters - focusing on the activities they enjoy - and that are foundational to iPhone and iPad: connecting with loved ones, capturing and enjoying photos, and listening to music.Īssistive Access includes a customized experience for Phone and FaceTime, which have been combined into a single Calls app, as well as Messages, Camera, Photos, and Music. “These groundbreaking features were designed with feedback from members of disability communities every step of the way, to support a diverse set of users and help people connect in new ways.”Īssistive Access Supports Users with Cognitive DisabilitiesĪssistive Access uses innovations in design to distill apps and experiences to their essential features in order to lighten cognitive load. “Accessibility is part of everything we do at Apple,” said Sarah Herrlinger, Apple’s senior director of Global Accessibility Policy and Initiatives. “Today, we’re excited to share incredible new features that build on our long history of making technology accessible, so that everyone has the opportunity to create, communicate, and do what they love.” “At Apple, we’ve always believed that the best technology is technology built for everyone,” said Tim Cook, Apple’s CEO. For users who are blind or have low vision, Detection Mode in Magnifier offers Point and Speak, which identifies text users point toward and reads it out loud to help them interact with physical objects such as household appliances. Coming later this year, users with cognitive disabilities can use iPhone and iPad with greater ease and independence with Assistive Access nonspeaking individuals can type to speak during calls and conversations with Live Speech and those at risk of losing their ability to speak can use Personal Voice to create a synthesized voice that sounds like them for connecting with family and friends. These updates draw on advances in hardware and software, include on-device machine learning to ensure user privacy, and expand on Apple’s long-standing commitment to making products for everyone.Īpple works in deep collaboration with community groups representing a broad spectrum of users with disabilities to develop accessibility features that make a real impact on people’s lives. New software features for cognitive, speech, and vision accessibility are coming later this yearĬUPERTINO, CALIFORNIA Apple today previewed software features for cognitive, vision, hearing, and mobility accessibility, along with innovative tools for individuals who are nonspeaking or at risk of losing their ability to speak. It all depends on your preferences and abilities.Apple introduces new features for cognitive accessibility, along with Live Speech, Personal Voice, and Point and Speak in Magnifier There are a variety of ways to contact Apple support. No matter your issue, Apple usually has a solution for it. However, we highly recommend booking an appointment ahead of time. While visiting a Genius Bar is time-consuming, it offers the best hands-on approach to fixing any issues you have with your Apple hardware. iMessage is probably the next fastest way, and both the Apple website and Apple support app provide pain-free ways to use both. Step 3: Scroll down and see the discussions.Īt the end of the day, the telephone remains the fastest way to contact Apple support. Step 2: Scroll down a little and select the device for which you need help. Google your issue and the community will most likely be in the first results. Step 1: Head to the Apple Support Community at Chances are most of the problems you'll deal with are already found here. You don't need to be a member to browse the community. Some of the members are official Apple technicians, providing excellent solutions to a variety of problems. This is an official Apple forum where members post questions relating to their tech problems, and other members try to solve them. Step 3: Enter your ZIP or Postal Code and let the site work its magic! How to get help through the Apple support communityįinally, if you don't feel like chatting or talking to anyone, and you feel confident enough in your technical abilities, you can try the Apple support community. Step 2: Scroll to the bottom of the page and click on Find A Store under the Apple Store section. Step 1: Head to on your phone or computer. You need to check the status of your local Apple Store before waltzing in. Secondly, due to COVID precautions, some Apple Stores may require an appointment in order to visit the Genius Bar. The Genius Bar works on a first-come, first-serve basis with scheduled appointments taking priority. For starters, there could be a long wait, depending on how busy the store is. You can head to a Genius Bar at your nearest Apple Store. The least convenient method of contacting Apple support is also one of the most effective.
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